Frequently Asked Questions


Students


If you have messaged a tutor before go to messages after you log into your account. If this is a new message, simply go to the tutor's detail page and write a message.
Find a tutor, click "book now" or scroll to the tutor's calendar.
  • Select from available dates
  • Choose a location
  • Choose a subject
  • Select student name (you may need to add a name)
  • Select the times you want (in 30 min increments)
  • Checkout and pay to finish your booking with your tutor (We use Stripe)

  • Stripe is a large payment processor headquartered in the US handling billions of dollars for companies all over the world.

    Stripe
    510 Townsend St
    San Francisco, CA 94103

    Log in > dashboard > appointments > choose the appointment time > choose either reschedule (no fees) or refund (a small refund fee goes to your tutor). Availability of these options depends on the tutor's policy at the time you booked your schedule. You can view the tutor's policy before scheduling an appointment on the tutor detail page.

    Tutors


    Tutors are paid based on the schedule they individually setup with Stripe, our payment processor. There are many options to choose from such as daily, weekly, or monthly.
    Stripe is a large payment processor headquartered in the US handling billions of dollars for companies all over the world.

    Stripe
    510 Townsend St
    San Francisco, CA 94103

    No, edbee is a listing platform that provides tools to help grow and manage your tutoring business.
  • A full calendar booking system with reschedule and cancelation capabilities.
  • Online tutoring with live webcam sharing.
  • Integrated payment system to get you paid on time.
  • There is No fee to be a listed tutor. You can list all your tutoring services for Free. Edbee collects a percentage fee when there is a payment processed.





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